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Questions? Give Us a Call! 248-744-4114

FREE SHIPPING for ALL Fire Tables! *

Fabricated in Ferndale MI

Shipping policy

FREE Shipping or Delivery

FREE Shipping by Lift Gate Truck service or FREE Personalized Local Delivery is provided with all of our fire tables. Because of this, we will determine which method and carrier is best when the order is shipped. Should you want a different delivery method, then we ask you to make sure we are aware of your request 5 working days in advance of shipping.  An additional charge for shipping may be necessary to accommodate your request and these charges will be communicated with you in advance.

FREE Personalized Local Delivery and Setup (within 100 miles of Troy MI)

We provide FREE personalized local delivery for your new fire table. You are asked to provide 2 strong people to help with lifting, as well as easy access. If using natural gas, we will HELP place the Fire Table base and top over the natural gas line, complete assembly and make the final gas line connection subcontracted to us by a licensed mechanical contractor.  If you are unable to provide 2 strong people to help with lifting, let us know in advance and we will arrange for this additional labor and an additional labor charge of $175 will be added to your final payment in advance.

Please make sure that the access and clearance is wider than the width of the Fire Table, and let us know of any obstacles such as steps, etc. There is always a solution to every obstacle, but we need to know about it ahead of time so we can prepare.

Always communicate your needs with us prior to delivery.  Many customers send us photos or videos of the path to place the fire table so we can advise them on the best approach.

FREE Lift Gate Truck Service – Curbside Delivery (more than 100 miles from Troy MI)

We provide FREE Lift Gate Truck Service for your new fire table if you are located more than 100 miles from Troy MI. Your Fire Table order cannot be sent by common carriers due to carrier weight limits. When products are shipped by Lift Gate Truck, they generally come on a pallet. Depending on the fragility of the order, the pallet may be either strapped or crated. We take your business very seriously and we do our very best to ship orders in a way that ensures undamaged arrival.


It’s important to note that since Lift Gate Truck orders ships on a pallet, the truck used to transport your order is a large truck, hauling up to a 54' trailer box. As you can imagine, these trucks have a hard time navigating through narrow, tight roads. That is why our FREE shipping includes “CURBSIDE” delivery only (drivers may but are not required to move the shipment beyond curbside).


What is Curbside Delivery?

The driver must have what he deems reasonable access to the end of your driveway. On rare occasions, the driver may determine that they cannot access your property line or driveway for curbside delivery (examples might include dirt roads, narrow cul-de-sacs, busy highways, etc.). If this happens, you will be required to make arrangements to get your order from the freight company, which at times could mean meeting the driver at a more convenient location.

This means the driver will take your order off the truck for you, but you are responsible for moving the order to its final location on your property, assemble it and make the necessary gas connection. The driver will not offer assistance in this regard.

The Lift Gate Truck Service freight company will call you prior to your delivery to schedule the delivery. An adult must be present to INSPECT AND SIGN for the shipment. If you miss your appointment or need to reschedule your delivery, you may be responsible for additional fees incurred. You are responsible for inspecting the freight shipment at the time of delivery. If you notice any damage to the packaging, you need to note the “Proof Of Delivery” (POD) that the driver gives you to sign and contact Gathering Stone Fire Tables right away at 248-744-4114. If you sign for the freight delivery without noting the damage, the freight company is released from liability and the responsibility now falls on you, the owner. To avoid this, please thoroughly inspect the freight prior to signing for it.

IMPORTANT - Packing and Unpacking

Our Fire Tables are generally packed and crated on our custom-built wooden crates. We make every effort to pack and protect all shipped products, including the purchase of shipping insurance. Nonetheless, damage does rarely occur during shipment. In the effort to avoid unnecessary problems, please follow to these simple guidelines:

  • A designated person should remain present at the project site to receive your Fire Table, even if the shipping company suggests that it is not necessary.
  • Have a person with an electric drill to make the opening of the crate easier.
  • The shipment should always be inspected carefully for exterior damage to the box at the time of delivery.
  • Please call Gathering Stone Fire Tables if there is any damage right away at 248-744-4114
  • Whether there is damage to the exterior box or not, please open the boxes carefully while the driver is still present. The walls of the crate are nailed together and the top is screwed down onto the walls
  • You must take photographs and write all damage onto the bill of lading and have the driver sign the bill of lading to acknowledge the damage that you have documented.